THE CUSTOMER PROBLEM
Our customer, one of the world’s largest airlines, knew its legacy mainframe system was constraining its ability to drive operational improvements. Data resided in and was replicated across a fragmented ecosystem of applications and databases. Format, timeliness, and completeness of data varied according to application. Expert users of the legacy system were becoming harder to find, workarounds were common and creating analytical insights was expensive.
THE CUSTOMER BENEFIT
Single Source of Truth – Data from more than 10 legacy applications was consolidated and updated in real time enabling new and advanced analytics. A new architecture provided better performance and the ability to provide an API for accessing data.
Data availability – Data was made available in real time after being ingested and formatted. Data availability improved from minutes to milliseconds.
Easier Access to Data – The single source of truth was made available to new and existing applications. The use of API’s coupled with a non-relational database simplified the process of accommodating high volume data requests from applications and analysts.
Flexible Architecture – The architecture now facilitates the creation of individual applications that leverage components and backend services to better manage complex customer requirements and maximize UI performance.
Improve Efficiency of the Operation– Incorporation of exception-based alerting and the ability to model decisions prior to execution delivered quantifiable benefit to the customer.
THE SEATEC SOLUTION
We helped our customer visualize an outcome, develop a roadmap, and craft a business case to invest in the infrastructure and applications required to migrate off the legacy system and unlock the potential of its data. SeaTec architected a solution, specified and supported procurement and the standup of new technologies and infrastructure.
We established and led an agile development program with teams staffed by SeaTec, customer and third-party vendor SMEs.
Front and back end applications were developed using a code base designed to maximize re-use but flexible enough to enable customization to address complex business rules and requirements which emerged during development.
Our solution was delivered and production ready on-time and selected to prove the customer’s new and untested cloud-based platform-as-a-service and deployment processes.
Vice President, Transportation