THE CUSTOMER PROBLEM
Our customer, one of the world’s largest airlines, knew its legacy mainframe system was constraining its ability to drive operational improvements. Data resided in and was replicated across a fragmented ecosystem of applications and databases. Format, timeliness, and completeness of data varied according to application. Expert users of the legacy system were becoming harder to find, workarounds were common and creating analytical insights was expensive.
THE SEATEC SOLUTION
We helped our customer visualize an outcome, develop a roadmap, and a craft a business case to invest in the infrastructure and applications required to migrate off the legacy system and unlock the potential of it’s data. SeaTec architected a solution, specified, supported procurement of and then standup of new technologies and infrastructure.
We established and led an agile development program with teams staffed by SeaTec, customer and third-party vendor SMEs.
Front and back end applications were developed using a code base designed to maximize reuse but flexible enough to enable customization to address complex business rules and requirements which emerged during development.
Our solution was delivered and production ready on-time and selected to prove the customer’s new and untested cloud-based platform-as-a-service and deployment processes.
THE CUSTOMER BENEFIT
Improve efficiency of the Operation– customized user application incorporating exception-based alerting to make operators more efficient and features which provide the ability to model decisions before making them.
Created a single source of truth – data from more than 10 legacy applications was consolidated real time and resided together for the first time, enabling new and advanced analytics.
Timeliness data availability – data was made available near real time (milliseconds) after being ingested and formatted, not minutes as been the case
Easier access to data – the single source of truth was made available to new and existing applications. The use of API’s coupled with a non-relational database simplified the process of accommodating data requests from applications and analysts.
Flexible architecture – the architecture now facilitates the creation of individual applications based on an architecture designed to use components and backend services that better manage complex customer requirements and maximize UI performance.